Spend less time searching files, and more time making smiles
We’ve changed how you can access patient information.
Chat with us HERE if you have access to Guardian Anytime: Our digital assistant and chat agents provide fast answers to frequently asked questions for eligibility, verification of benefits and claims status.
Email us HERE: Reach out anytime using our contact form and our team will get back to you as soon as possible.
Call Us: We are just a phone call away and ready to help!
Customer Care: 1 (844) 561-5600 | Hours: Monday - Friday 9:00am - 9:00pm ET
Know what you’re looking for
Benefits of working with Guardian
Grow your dental practice
With more than 7 million policyholders across the country, our members live and work in your area. We provide them with the tools they need to find your practice directly through our website and app.
Plus, our plans encourage in-network and preventive care, meaning you’ll see a steady flow of patients.
Sources:
https://www.guardianlife.com/news/release/guardian-life-and-virtudent-announce-teledentistry-partnership
Easy benefits administration
Spend more time helping your patients and less time on paperwork. We have provider service specialists available to help.
Fast and Accurate Payments
We treat our providers as partners, and ensure fast and accurate payments. After all, your practice isn’t just a service for your patients, it’s your livelihood.
Have a question?
Take a peek at some of our FAQs. Don't see what you're looking for? We're here to help! Give us a call at 844-561-5600.
Why am I not finding a DHMO member on my roster?
The member may be assigned to your office and simply not on the same roster as your group DHMO clients. A copy of your roster for members with individual (non-group) coverage, should be mailed to you, but can also be obtained by calling 1-844-561-5600.
How/where can I file claims?
Claims can be submitted electronically, mailed or faxed. Electronic payments can be submitted through Emdeon, Tesia, or Dental Exchange.
Payer ID: (Electronic Submission): GI813
Mailing Address:
Managed DentalGuard
PO Box 981587
El Paso, TX 79998-1587
Fax Number: (916) 679-7197
Note: Only claims that do NOT require x-rays can be faxed.Where can I look up the status of a claim?
Chat with us HERE if you have access to Guardian Anytime: Our digital assistant and chat agents provide fast answers to frequently asked questions for eligibility, verification of benefits and claims status.
Email us HERE: Reach out anytime using our contact form and our team will get back to you as soon as possible .
Call Us: We are just a phone call away and ready to help!
Customer Care: 1 (844) 561-5600 | Hours: Monday - Friday 9:00am - 9:00pm ET
Where can I find a DHMO co-pay list?
Why am I not finding a DHMO member on my roster?
The member may be assigned to your office and simply not on the same roster as your group DHMO clients. A copy of your roster for members with individual (non-group) coverage, should be mailed to you, but can also be obtained by calling 1-844-561-5600.
How/where can I file claims?
Claims can be submitted electronically, mailed or faxed. Electronic payments can be submitted through Emdeon, Tesia, or Dental Exchange.
Payer ID: (Electronic Submission): GI813
Mailing Address:
Managed DentalGuard
PO Box 981587
El Paso, TX 79998-1587
Fax Number: (916) 679-7197
Note: Only claims that do NOT require x-rays can be faxed.Where can I look up the status of a claim?
Chat with us HERE if you have access to Guardian Anytime: Our digital assistant and chat agents provide fast answers to frequently asked questions for eligibility, verification of benefits and claims status.
Email us HERE: Reach out anytime using our contact form and our team will get back to you as soon as possible .
Call Us: We are just a phone call away and ready to help!
Customer Care: 1 (844) 561-5600 | Hours: Monday - Friday 9:00am - 9:00pm ET
Where can I find a DHMO co-pay list?
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