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Home/Help Center/How does my DHMO plan work?

How does my DHMO plan work?

With a DHMO plan you will need to select a primary care dentist from our list of dentists participating in your plan. You can find a conveniently located primary care dental office at Find a Dentist. If you have family members covered under your plan, they can each select their own primary care dentist. You will need to see your selected primary care dentist for all dental services. When necessary, your primary care dentist will refer you to a participating specialist who will complete specialty services. As a DHMO member you will only be responsible for the co pays associated with each covered service along with your office visit co pay. There are no deductibles or maximums under your plan and no claims to file.

If you want to change your primary care dentist, you may do so by calling 1-844-561-5600. If the Plan receives the request by the 15th of the month, the effective date of the change will be the first day of the following month. Any services started at one dental office must be completed by that office, and your account with the first office must be paid in full before a transfer can be processed.

DHMO plans are only offered in select states.